FEATURES

A group of email geeks at your service

Whether it be our industry-leading support team, world-class deliverability team, our incredible professional services team, Campaign Monitor by Marigold’s email experts are always here to help.

Get in touch
Industry-leading support

Support you can count on

Our support team is available to help with average initial response times at 90 minutes or less*. With support staff across the globe and industry-leading initial response times, we’re here to give you the help you need, Monday through Friday in your region.

Contact us using the link below—we look forward to serving you.

Contact support
Professional services

Get personalized help to fit your needs

Think of our Professional Services team as your own outsourced email experts. Whether you need help getting set up in Campaign Monitor by Marigold, or you need an expert to provide ongoing help, this team is here to do just that. They’ll do anything from setting up your automation journeys to reviewing your email designs to training your team on how to use Campaign Monitor by Marigold.

Contact professional services
Deliverability serivces

Friendly, seasoned deliverability experts

We maintain industry-leading 99%+ delivery rates** through our infrastructure and platform. But getting emails delivered is just the beginning. Inbox placement depends on factors you directly control like list quality, sending practices, engagement history, and authentication setup.

Our Deliverability Services help you understand what's affecting your inbox placement and take clear, prioritized action. Whether you need a one-time review or regular advisory reporting, we're here to help you protect and improve the return on your email investment.

* Support hours are from Monday through Friday available locally by region: Americas from 6AM to 5 PM PST, Australia & Asia from 9 AM to 5 PM AEST/AEDT, Europe from 9 AM to 5 PM BST/GMT.

** Based on internal data approved on February 5, 2026
Ann McCartney, Digital Marketing, Social Strategy & Operations